Terms & Conditions

Stonehouse Nursery is a wholesale supplier of plants for the horticultural industry.
Our policies reflect the practical issues of purchasing and shipping live goods.

ADDRESS & CONTACTS

Jay and Patty Steinhauser
269-471-2918 voice
269-471-5930 fax

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Orders and Customer Service: 

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SHIPPING ADDRESS

9319 Lauer Road
Berrien Springs, MI 49103

PURCHASE VOLUME DISCOUNT LEVEL

Earned volume discounts are based equally upon payment and purchase history. Current year discount amount is based upon your previous years purchases but can increase if volume for the current season moves to a higher level. New customer discounts are based upon the first order and can also increase throughout the year according to purchase volume.

To maintain an EVD, accounts must be kept current throughout the entire year. Discounts do not apply to royalties, marketing fees, freight, tags and miscellaneous fees.

PRE-PAYMENT

We accept cash, check, Visa, MasterCard, American Express, and Discover for order prepayments or payment at the time of shipping.

CREDIT TERMS

Credit may be established by submitting a confidential credit application. Please allow two to four weeks
for processing.

Terms for approved credit accounts are Net 30.

  • A $25.00 fee will be assessed for all returned checks.
  • A service charge of 2% per month (24% year) is assessed on overdue accounts.
  • A 3% convenience fee is applied to credit card payments on credit accounts.
  • Accounts over 60 days revert to a cash basis and any discounts are subject to forfeit.
  • The buyer agrees that in the event of default by non-payment of an overdue account, they shall be liable for collection charges and reasonable attorney fees.
  • Action to enforce payment shall fall under the jurisdiction of Berrien County, Michigan.

All prices are F.O.B. Berrien Springs, Michigan and are subject to change without notice.

TAX FORMS

  • Please provide your license and/or sales tax number when first ordering for our records.
  • Michigan businesses are also required to complete a sales tax exemption form to exempt
    them from paying state sales tax.
  • Forms are available to download Click Here.

MINIMUM ORDERS

No minimum required.

PICTURE TAGS

Stonehouse Nursery supplies a color descriptive portrait tag for all of the plants listed in this year's catalog.

  • Tags are sized nicely for one gallon containers, measuring a full 2" x 6-3/4".
  • Please remember to specify if you desire picture tags with your order.
  • Picture tag cost is $0.16 each.
  • Quantities match the number of plugs purchased unless specified otherwise.

Patented plants require picture tags which will ship automatically with your plants.

CLAIMS

We guarantee our plants to be healthy and true-to-name. Upon proper notification, we will either replace
plant material that proves otherwise or refund the amount paid.

Please inspect your order immediately upon arrival. Claims will only be allowed when reported within
5 business days of receipt.

WE ARE REPRESENTED BY THE FOLLOWING:

  • Devroomen Holland
    (847) 395-9911 This email address is being protected from spambots. You need JavaScript enabled to view it.  

WE ARE MEMBERS OF THE FOLLOWING ORGANIZATIONS:

  • American Nursery and Landscape Association
  • Indiana Nursery and Landscape Association
  • International Stauden-Union
  • International Plant Propagators Society
  • Michigan Nursery and Landscape Association
  • Ohio Florist Association
  • Perennial Plant Association

Request a Catalog

 

Request our New 2018 Catalog! Click Here for more details.